Phone: (310) 470-6423 | Business Hours
2355 Westwood Blvd. Los Angeles, CA 90064

General FAQs

No. We are proud to be independent.

We accept all major credit and debit cards for all services. Checks may be accepted for the mailbox service.

Plenty of free parking is available by the rear entrance.

Simply contact us in advance. We can arrange to meet you early in the morning, late in the evening or on a Sunday. A service fee might apply.

$14.00 for the two U.S. passport style photos required by the government. Any additional photos of the same individual run $6.00 per set. The process takes about 10 minutes.

Yes. Just come in with the photo specifications; or we will help you search for that information.

Black-and-white copying costs 10 cents to 25 cents per page ($0.10 each, up to 49 pages and $0.04 each for a minimum of 500 pages). Color copying is 49 cents per page.

Domestic faxes cost $1 per page to send, and $0.75 per page to receive. (Please feel free to ask us about our multi-page discounts). International faxes cost $3 for the first page, and $1.50 per page for any additional pages.

Mailbox Rental FAQs

Mail and More has been in continuous operation since 2003. We have over 500 mailbox customers.

Like this:

Mr. David Smith
2355 Westwood Blvd. #100
Los Angeles, CA 90064

Yes. We accept carrier deliveries by FedEx, UPS, DHL, the U.S. Postal Service and others. Packages and parcels of all sizes and weights will be accepted for delivery at your private mailbox address. We also can sign for certified and registered items.

No. The required security and key deposits are refundable upon termination of the contract. If you plan to have your mail and packages forwarded, the key deposit is not required.

This is to avoid interruption of service if the renewal payment is not received on time.

Yes. Even businesses may rent standard size mailboxes. Please note that in the event you receive an unreasonable volume of mail or packages at your mailbox, you may be required to upgrade to a larger size mailbox or pay additional service fees.

As many as you like. Each individual should fill out a separate USPS Form 1583 as well as the acknowledgement form. Also, provide us with the copies of two forms of identification. We allow three individual/business names without extra charge; after that, an additional $3 monthly fee per name applies. The fee is waived for the corporate size mailbox holders.

No. You can fill out the forms, get the USPS 1583 form notarized and then fax, mail or email them to us along with the copies of your I.D.s. You will have your new mailing address as soon as we’ll receive your application. We must have the original forms on file in order to release your mail and packages to you.

Feel free to contact us via phone or email.

The service fee is $2.50 per package. This does not include the cost of mailing/shipping services. You can leave a deposit or provide us with credit card information.

We are an authorized shipper for the major international carriers (UPS, DHL and FedEx) and the United States Postal Services. The carrier that we decide to use will depend on the destination country, as different carriers usually have different track records of service. We will evaluate your situation individually and choose the carrier that will provide the best service in your country. Our shipping rates for international shipping are up to 45% below the carrier’s (FedEx, DHL & UPS) direct rates.

Of Course! One of the best features about our service is that we will consolidate your shipment whenever possible. This is guaranteed to save you money (as oppose to shipping each item separately).

You may use your address for almost any legal activity. If we receive credible information that indicates that the account MAY be being used for illicit or fraudulent purposes, we reserve the right to close your mailbox automatically and return all items to senders. In addition to fraud, the following are a list of activities that may result in cancellation of your account:

  1. Using your address for “phishing” activities.
  2. Using your account to ship illegal or hazardous materials.
  3. Using your address to maliciously misrepresent your identity to authorities or to the public.
  4. Other activities considered illegal, unethical, or malicious by “Mail and More in California”.

Please note that we reserve the right to cooperate with authorities in combating fraud and identity theft. We honor all valid legal subpoenas.

Packing and Shipping FAQs

Shipping costs are based on four factors — weight, size, destination and speed. We’re happy to provide a quote based on that information.

We have negotiated discounted rates with the major carriers and we can offer you 12% to 45% below the carrier’s direct published rates. The deepest discounts are for international shipping and domestic air services. In most cases, we can offer you shipment value protection up to $1000 ($500 per package) FREE of charge. We will also give you various tips how to save more by combining the packages in one shipment, using the right carrier/service and so on.

The most discounts are given on international air shipping service and the least apply to domestic Ground service.

We pack and ship a wide range of items, ranging from antiques and artworks to electronics and appliances. Whether your item is small or large, light or heavy, our packaging experts do it all. We’ll use the best packaging to protect your items. We’ll suggest the carrier that can deliver your shipment on time and within your budget.

Size, fragility, insurable value and method of transportation are taken into consideration as we select the packaging materials to best protect your item. We work with a wide range of packaging materials and methods. We can make custom boxes to fit any item — essential for providing both maximum protection and minimum dimensional weight.

Of course. But be aware that if you pack your own items they are classified as “packed by owner,” meaning you are eligible only for declared value coverage for disappearance. So if you are packing fragile items be sure to use plenty of bubble wraps, newsprint and/or peanuts to adequately protect the items.

Yes. You may contact us ahead of time to arrange for pick up locally from you home or office prior to having your shipment processed thru our company. Or avoid the pick-up fee by dropping off the package at our location.

Declared-value coverage allows us to protect your shipment from loss or damage. Packages handled by the carriers automatically are insured up to $100. Coverage is door-to-door. If damage occurs during transit, the item may be repaired or you will be reimbursed based on declared value. (Documents are not insurable.) For your convenience, we also offer declared value coverage via third-party insurance providers.

No. We are unable to ship alcoholic beverages, tobacco products and firearms.

You may leave UPS, FedEx and DHL packages that are prepaid and labeled for shipping at our store. No additional cost for this service.

The pick-up times are as follows:

» UPS: Mon-Fri at 4:30p.m.
» FedEx: Mon-Fri at 5:00p.m. and Sat at 3:30p.m.
» DHL: Mon-Fri at 4:00p.m.
» Post Office normally collects mail and packages six days a week, once a day.

Notary Public FAQs

A state-appointed official commissioned to witness the signing of important documents and to administer oaths.

To deter fraud and to ensure they are properly executed. An impartial witness (the notary) identifies signers to screen out impostors and to make sure they have entered into agreements knowingly and willingly.

Generally, the notary will ask to see current identification with a photograph, physical description and signature. A driver’s license, military I.D. or passport usually is sufficient. The identification document must be current or has been issued within five years.

An alternative is to have two other people present (with current I.D.s) who will swear to the signer’s identity. The identifying witnesses should not have a financial interest in the matter and their names should not be mentioned in the signed document.

No, a notary can only witness the signing of the documents; this maintains the notary’s standing as an impartial witness to the signing.

The notary public may refuse to perform the notarization if he cannot be certain of a prospective signer’s identity, willingness, or current understanding of what is happening.

Can a notary certify a copy of a passport or a driver’s license?

An apostille is a certificate issued by the Secretary of State or a Notary Public-regulating agency that proves the authenticity of a Notary’s signature and seal. An apostille alone is sufficient proof of authentication for notarized documents exchanged between countries that abide by the Hague Convention; otherwise a chain of authenticating certificates may be necessary.

Fingerprinting service FAQs

The Live Scan technology allows us to capture your fingerprints electronically. After the fingerprints are digitally recorded they are transmitted to the Department of Justice and/or FBI for a criminal-history record check.

Our fee is $22 for digitally “rolling” your fingerprints and transmitting them to government agencies. If the requesting agency has not provided you with their billing number (on the “Live Scan request form”), you may be charged applicable government-processing fees at the time of service.
In most cases, The Department of Justice check is required and the state charge is $32. In some cases applicants are required to have an FBI background check, for which the federal fee is $17. These fees can vary based on nonprofit status and other considerations.

We still do ink fingerprinting on original FBI FD-258 fingerprinting cards. The cost is $18 for the first card and $12 for additional cards (for the same individual). Blank cards are available for a fee.

No. Walk-ins welcome during our normal business hours.

Yes. The DOJ does not share your information with other agencies. You must submit a new application each time a criminal-history check is requested.

You can use an automated telephone system to check on your fingerprints. Call (916) 227-4557. You’ll need the date of birth and the 10-digit Automated Transaction Identifier number that appears at the bottom of the Department of Justice form for Live Scan background checks. The ATI number always appears in the following sequence: 1 LETTER; 3 NUMBERS; 3 LETTERS and 3 NUMBERS.

Individuals have the right to request a copy of their own criminal-history record from the DOJ. Usually this is done to review the information for accuracy and completeness. You may request a background clearance for yourself based on fingerprints and other personal information.