Fingerprinting service FAQs

A: The Live Scan technology allows us to capture your fingerprints electronically. After the fingerprints are digitally recorded they are transmitted to the Department of Justice and/or FBI for a criminal-history record check.

A: Our fee is $19 for digitally "rolling" your fingerprints and transmitting them to government agencies. If the requesting agency has not provided you with their billing number (on the "Live Scan request form"), you may be charged applicable government-processing fees at the time of service.

In most cases, The Department of Justice check is required and the state charge is $32. In some cases applicants are required to have an FBI background check, for which the state charges $19. These fees can vary based on nonprofit status and other considerations.

A: We still do ink fingerprinting on original FBI FD-258 fingerprinting cards. The cost is $15 for the first card and $10 for additional cards (for the same individual). Blank cards are available for a fee.

A: No. Walk-ins welcome during our normal business hours.

A: Not at this time.

A: Yes. The DOJ does not share your information with other agencies. You must submit a new application each time a criminal-history check is requested.

A: You can use an automated telephone system to check on your fingerprints. Call (916) 227-4557. You'll need the date of birth and the 10-digit Automated Transaction Identifier number that appears at the bottom of the Department of Justice form for Live Scan background checks. The ATI number always appears in the following sequence: 1 LETTER; 3 NUMBERS; 3 LETTERS and 3 NUMBERS.

A: Individuals have the right to request a copy of their own criminal-history record from the DOJ. Usually this is done to review the information for accuracy and completeness. You may request a background clearance for yourself based on fingerprints and other personal information.